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Every thing they say about it is correct. The second fryer arrived and so far everything is good. Don't know if we could do without it now. Had a problem with the 1st fryer and returned it with no problem within 30 days. one prong on the heating element was shorter than the other and did not keep good connection causing fryer to go off and on. Cooks great and alot at one time.
One stopped working on the second use and the plug wouldn't stay connected. These could be a fire hazard. Also, the temperataure settings rubbed off. Tried that side and it started smoking and smelled like an electrical short in the unit.
They are the seller not the maker of this product. We all had a nice fryer, diffrent brand, it was a single compartment, but worked very well, thought a double would be better. Buy something else. We liked this product because it had 2 frying compartments with separate thermostats. Sounded ideal. Then another one of the fryers started smoking around the thermostat, but the other side seemed OK. We are not at all pleased and would not recommend buying one.
We are now going to purchase a second single fryer unit like the one we already have.I will have to say that Amazon has taken care of our problem better than I expected and I do commend Amazon on that. Maxi-Matic EDF-4080 Elite Platinum Stainless-Steel 8-Liter Deep FryerI ordered 3 of these, one for me and two for gifts. Amazon promptly replaced this one. It was a good concept, but a poor product.
Good value for the money, but as I had read in other reviews, the numbers wear off of the temperature nobs if you're not careful and you can't tell what the temperature is set to.
That is about all I can say that is good about this fryer. I believe you can get new stickers sent out, but I imagine the new would be subject to the same problem.
If I could do it over, I would buy something else. There are two seperate heating elements, and both completely stopped working after only a couple of uses.
The main problem is the heaters though. I have not yet tried to contact the company for repair/replacement, but it is not comforting that three out of four heating elements have been defective.
I purchased the 8-liter model, and it is a very generous size. When you clean it, the temperature settings clean right off, so you cannot adjust the temperature as easily anymore.
I returned that unit to Amazon for a replacement, and one of the heating elements in the replacement unit has already stopped working (2 months later).
CHEAP, CHEAP, CHEAP. I TRIED TO USE IT THE NEXT DAY AND IT WOULDN'T TURN ON. I FRIED 1 BATCH OF FISH AND IT WORKED OK. I WANT MY MONEY BACK. I BOUGHT THIS FRYER IN NOV. AND USED IT FOR THE 1ST TIME NEW YEAR'S EVE. I HAD A LOT OF FISH 2 COOK, AND I HAD TO COOK THE FISH ON MY STOVE.
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